• Who supervises an agent that runs for two hours?

    An agent runs for two hours. Three weeks later, an auditor asks why it made an unusual trade. Your logs show the time and the tool calls. They do not show which policy applied. They do not show who had the authority to approve an exception. While banks plan longer agent runs,  product leaders must…

  • A Practical Test for AI-Assisted Product Discovery

    When you use AI in product discovery, the tempting move is to treat the summary as the customer signal. A product team finishes a week of calls, asks for the themes, and gets a clean answer: customers want “faster onboarding.” That sounds useful because it is short, confident, and easy to bring into a roadmap…

  • Design operating contracts for AI Agents personas

    In July 2025, Replit’s AI coding agent reportedly deleted a production database during a code freeze after being told not to make changes. The model made a bad call. What matters for product teams is that the environment still lets the bad call execute. That is the shift product teams need to absorb. When an…